Storyline 360 is NOT Accessible on mobile devices
Hoping to get some advice here as we are currently in dire straits, and also to warn anybody from making the same mistake.
We are working on a large project and are nearing the finishing line.
In the project there is a requirement for the content to be WCAG AA compliant. So we obviously looked in the documentation. (https://articulate.com/support/article/articulate-storyline-and-web-content-accessibility-guidelines-wcag) and found that we are OK. SL 360 is WCAG.
We then do some final testing and run into a ton of accessibility problems on mobile devices. We contact support and are told that "Storyline 360 accessibility is currently supported on a desktop browser." and is referred to https://articulate.com/support/article/System-Requirements-for-Articulate-Storyline-360. I do see now that mobile is not listed under supported Screen Readers, but under WCAG there is a link to the WCAG article that we initially checked, which does not mention that it only applies to desktop browsers. I expected more from Articulate in their documentation and support.
Obviously we should have tested more thoroughly before we started, but we didn't.
Does anybody have any good ideas?
I don't know if Articulate Staff is listening, but if you are, is it possible for you to comment on the outlook of supporting Accessible content on Mobile devices?