Storyline 360 - PowerPoint import not working

"Failed to import PowerPoint presentation" - I built a 3-slide .pptx file, and Storyline 360 will not import it.  I tried everything on the "Find out why here" link and it is still not working.  HELP!

Storyline 360: v3.26.18601.0

Office 365 ProPlus: PowerPoint Version 1808 (Build 10730.20304 Click-to-Run)

53 Replies
Becca Levan

Sorry for this trouble, Rhona! We're here to help.

I'd like to gather more clues to share with our support team:

  • Do you have the supported software installed on your local machine (your C: Drive), or are you using the online version?
  • Do you get an error of any kind, and if so, can you share it here?

I have gone ahead and opened up a Support Case on your behalf so we can take a closer look. Please be on the lookout for an email from Articulate Support!