Storyline 360 - Publishing to Mobile

Hi! I published my Storyline 360 output for mobile yesterday as per the instructions provided. However, when the android users tried to access the link they were prompted to install Articulate player. This wasn't the case for iOS users. They could access the course via the web link. How can I publish such that Android users don't have to download the player?

3 Replies
Crystal Horn

Hello, Priya! It sounds like somewhere in your publishing options, you chose to include the Articulate Mobile Player option:

 

The Articulate Mobile Player is supported on Android devices and iPads, but not iPhones. I'm betting that's the discrepancy.

You can choose not to include the Mobile Player; have a look at this tutorial on publishing your content for mobile devices!