Storyline 360 Quiz problem
Feb 06, 2019
I'm trying to finish up a Storyline class that a coworker created previously before leaving our company. She didn't leave any notes or information, and it's been a few months since I played with Storyline. I need help troubleshooting! :)
I have a Storyline 360 class that is set (I think!) to allow learners to retry the quiz once. But when I preview the class, and answer all the questions correctly, I see the Failure slide showing a score of ZERO instead of 100. When I click the "retry" button, the quiz does not reset, it's still showing my answers from the previous attempt.
I don't understand why the score appears as zero when I answered all questions correctly, and I don't understand why the retry button is not resetting the quiz (if that makes sense). There may be (literally) other variables at play that I'm not aware of. Any help is appreciated! I don't know if I can attach the Story file because it's so large.
3 Replies
Hi Kate! I can appreciate that it's challenging to take on someone else's project, but you came to the right place for help!
There are a couple things I would check initially:
If you still can't sort out the issue, I'd love to take a look at the file. Since the file is large, do a Save As to create a copy. Then, delete all slides except for the quiz and the result slide from the copy.
You can share the copy publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Alyssa, thank you so much for your reply! I had picked apart the quiz and results slide but I completely overlooked the "Edit Result Slide" button - that was the key! None of the quiz questions were being tracked by my Results slide. I have fixed that and now when I preview it, everything works! Yay! :)
I really appreciate your help! Thanks again!
Yay, that's great news! 🙌 I'm glad you got it sorted out.
Good luck on the rest of your project!
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