Storyline 360 Quiz problem
I'm trying to finish up a Storyline class that a coworker created previously before leaving our company. She didn't leave any notes or information, and it's been a few months since I played with Storyline. I need help troubleshooting! :)
I have a Storyline 360 class that is set (I think!) to allow learners to retry the quiz once. But when I preview the class, and answer all the questions correctly, I see the Failure slide showing a score of ZERO instead of 100. When I click the "retry" button, the quiz does not reset, it's still showing my answers from the previous attempt.
I don't understand why the score appears as zero when I answered all questions correctly, and I don't understand why the retry button is not resetting the quiz (if that makes sense). There may be (literally) other variables at play that I'm not aware of. Any help is appreciated! I don't know if I can attach the Story file because it's so large.