Storyline 360 (SL360), Chrome Shadows

Nov 25, 2020

By Douglas Harriman

Anyone else finding that shadow effects look significantly worse with SL360 when viewed in Chrome?

If so, anyone know a fix?

SL360 + Chrome

Shadow demo, SL360 + Chrome

SL360 + FF

Shadow demo, SL360 + FF

SL3 + Chrome

Shadow demo, SL3 + Chrome

2 Replies

Ren Gomez
Staff

over 3 years ago11/25/20 at 11:07 pm (UTC)

Hi Douglas,

Thanks for sharing these helpful images of what you're running into! We have it reported to our team as a bug where:

Shadows in Storyline 360 are not rendered properly in Chrome Version 87.0.4280.66.

While I don't have a timeframe yet for a fix, we'll be sure to jump back in here as soon as there's an update.

Katie Riggio
Staff

3 years ago01/19/21 at 4:15 pm (UTC)

Hey there, Douglas!

Storyline 360 Update 48 is here: We fixed the issue you reported where shadow and glow effects stopped working in Google Chrome and chromium-based Microsoft Edge.

Tour the release notes for more info
Follow these steps to experience the latest enhancements

Thank you for helping us make this fix!