Thanks for contacting us and sharing the details as well as the images of what you are seeing with your project file.
Is there transparency on your background layer?
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
1 Reply
Hi W,
Thanks for contacting us and sharing the details as well as the images of what you are seeing with your project file.
Is there transparency on your background layer?
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
This discussion is closed. You can start a new discussion or contact Articulate Support.