Storyline 360 variable manager window not popping up
Jul 13, 2021
By
Mike Thomas
I have been developing a course that uses variables. Last week, an issue started happening with the variable manager. When I click the variable manager icon, the variable manager window does not display. However, if I click anywhere within storyline, I get a "ding" warning sound as if the variable manager is open. I cannot click on anything from that point on. I then have to go to Windows task manager and end the program to get out of it. I am using v3.43.22859.0 of storyline ( yes, I know that version is outdated but it is what my company allows to run at the moment). Thanks in advance for your help! Mike
4 Replies
I just discovered that I can click References under the Insert menu and get the list of variables to pop up in a window. However, they still do not display when clicking the variable manager icon.
It's probably a long shot, but the next time you have the Variables Manager window open, hit the Esc key to close it and then try to re-open it from the Triggers panel. Any change?
I had my Variables Manager window open, moved it off-screen, hit the Esc key (which closed it), and then clicked the button on the Triggers Panel to re-open it. The window re-appeared on my primary monitor.
Joseph. Good advice! Clicking Esc key does release the variables window. However, when I click the variable icon on the triggers pane, the variables window does not show up on primary monitor again. I just have to hit Esc again. It is behaving as if the window is opening but it is off of my screen somewhere. I just cant seem to locate it to drag it back into view. Hmmm
Nevermind, I found the missing variables window. It was off the screen with just a few pixels of the corner showing. I just noticed it and dragged it back onto the monitor. Thanks Joseph for helping me sort this out.