5 Replies
Gerry Wasiluk

Can you convert the MP3 into a WAV (using something like Audacity) and then try that?

Generally speaking, for both audio and video, I like to import uncompressed formats (e.g., WAV, .MOV, .WMV, etc.) and let Storyline do the compression.  "Start with the best and let Storyline compress" is my motto.  :)

Rachel Crabtree

This may be a wacky solution, but it works for me:

1.  Insert audio

2. *If it is an audio file that Storyline just doesn't like there will be no audio waves

3. Right click the name on the timeline (i.e. audio1)

4. Click EDIT

5. From the Audio Editor, click IMPORT

6. Double check there is are audio waves now depicted in the Audio Editor

*NOTE:  I have no idea why Storyline just randomly refuses to insert certain audio files.  Please note these are basic compatible desktop located audio files (aka nothing fancy).

Rachel Crabtree

This may be a wacky solution, but it works for me:

1.  Insert audio

***If it is an audio file that Storyline just doesn't like there will be no audio waves

2. Right click the name on the timeline (i.e. audio1)

3. Click EDIT

4. From the Audio Editor, click IMPORT

5. Double check there is are audio waves now depicted in the Audio Editor

Sorry I haven't the foggiest why Storyline just randomly refuses to insert audio files.  As a side note these are basic compatible desktop located audio files (aka nothing fancy).  

*I am reposting, because my last reply didn't seem to go through.  If this ends up in duplicate - my apologies.