I'm hitting a regular problem with Storyline locking up. I'm doing work with embedding videos and when I come to preview an individual slide or play the slide it quite regularly locks up and I have to kill Storyline from Task Manager and load it up again - having lost any unsaved changes.
I'm would tell you which build of Storyline 6 I'm running but I can't find out where in the app it tells me. I'm running on Windows 7 Professional.
Thanks Geert - found it now. Yes I'm on 1407.2208.
Interestingly (playing around with a few things and also getting some info from Articulate support) I wonder if it's to do with saving my project in a folder which is my local Google Drive. I did this so I'd get backups of my projects but I wonder if some of the file access by Storyline clashes with what Google Drive is doing under the covers. Wonder if anyone else has hit a similar issue.
You may want to try downloading the file from Google Drive and using it directly on your local hard drive (typically your C drive). Working on the file from a network drive is known to cause issues - and since Google drive is likely doing some version back up. Could you try working on a new file from your local drive and see how it behaves? You may also want to look into importing your Storyline file into a new file.
3 Replies
Hi Neil,
Welcome to the heroes page
to get the Storyline version do
The latest build is 1407.2208
Once we know the version we can see what light be causing the locking up...
Cheers
Geert
Thanks Geert - found it now. Yes I'm on 1407.2208.
Interestingly (playing around with a few things and also getting some info from Articulate support) I wonder if it's to do with saving my project in a folder which is my local Google Drive. I did this so I'd get backups of my projects but I wonder if some of the file access by Storyline clashes with what Google Drive is doing under the covers. Wonder if anyone else has hit a similar issue.
Hi Neil and welcome to Heroes!
You may want to try downloading the file from Google Drive and using it directly on your local hard drive (typically your C drive). Working on the file from a network drive is known to cause issues - and since Google drive is likely doing some version back up. Could you try working on a new file from your local drive and see how it behaves? You may also want to look into importing your Storyline file into a new file.
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