Storyline and Google Chrome

Jun 03, 2013

All,

I read somewhere that screen recording in Storyline does not play well with applications that run on Google Chrome. Can anybody confirm this issue and elaborate on the issues?

Thanks!

1 Reply
Peter Anderson

Hey Rich

Sure thing. When you create a screen recording of actions that you perform in Google Chrome, the default captions that get added to the screencast will not include details. For example, a caption may instruct the user to "Click", but it won't say "Click the Submit button" or "Click OK", etc.

Google Chrome communicates very little information to the Windows Accessibility API, which is how Storyline collects information about your screen recording. In addition to missing caption details, you may also find that some steps have been omitted from your screen recording.

You can correct this. Here are two options:

  • For best results, use Internet Explorer to record your screencast.  It provides the richest set of data.  (Firefox also works well.)
  • Or, edit the captions in Storyline to include the relevant text after you've completed your screen recording in Google Chrome.

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