Storyline and Rise Web Form Submission Issue

Hi all,

Stumped on an issue that I am hoping someone can help. I have a storyline course with form submission of student name and etc. The course is running flawlessly on Chrome browser yet on iOS system in Chrome browser the form cannot be filled out, on iOS system in Safari, the form is functioning but text became transparent. 

Not sure how to resolve this and what could possibly be happening. I need help!! 

1 Reply
Katie Gokhshteyn

Thanks for joining the community, Faith Church Online team! 

Excellent move to also open a support case for this oddity – I see you're already troubleshooting with my teammate, Vevette! Be sure to share your .story file with us by using this private link and let us know what iOS device you're using.

We're standing by, ready to work on some next steps! 😊