Hi, the latest Update makes storyline crash on different files (filesize from 5mb to 200mb) on different slides. It seems that it can't handle an amount of triggers on a single slide. That's very bad for me. Has anyone else experienced this?
I'm glad that Wendy was able to help you to get back up and running on a version that is working well for you.
With your permission, I'd like you to share your project file with our support engineers to investigate what's happening in the more current update. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
5 Replies
is there an option to revert to a previous build?
Hi Stefan
this KB article may help you
Hi Wendy,
thank you for your reply. I am very happy that an older version of Storyline does not cause my courses to crash :o).
Glad you could rollback successfully Stefan - all the best with your project:-)
Hi Stefan,
I'm glad that Wendy was able to help you to get back up and running on a version that is working well for you.
With your permission, I'd like you to share your project file with our support engineers to investigate what's happening in the more current update. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
This discussion is closed. You can start a new discussion or contact Articulate Support.