Is it possible to go back to a formor minor version from Storyline? At the moment we are using the 7 Update from Storyline 360. With this update appears a bug.
Bug: When importing another storyline project in a separate one they slidemaster from the imported project will duplicate as much slides a in the imported project!
I can see that you’re still struggling with duplicate slide masters since you reached out here and in this other discussion and in case# 01078177. I can see you're working with Eloisa to get this sorted out--she'll make sure you're taken care of!
Would you please inform me if it is possible to switch back to the minor version which was installed before the update? At this time I don't need to anymore. But maybe next time I have to deliver quickly to our customer.
Hi Evelyn! We always want you to have a smooth experience with Storyline, and we definitely understand that you're working with tight deadlines. If you run into any snags, the fastest way to get help is by opening a case here. Our Support Team is available 24/7 to get you back up and running as soon as possible!
Hey Evelyn - The support team should be able to best assist you. We certainly do not recommend it and it is not something we can assist with within the forums :)
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Hi there Evelyn,
I can see that you’re still struggling with duplicate slide masters since you reached out here and in this other discussion and in case# 01078177. I can see you're working with Eloisa to get this sorted out--she'll make sure you're taken care of!
Hello Alyssa
Thanks fpr the response. It seems that Articulate fixed this behavior in the latest update.
But it is still nice to know for me if it is possible to switch back to a former minor version.
Regards!
Evelyn
I'm glad you're all sorted, Evelyn! Be sure to let us know if you run into any more snags. 😊
Would you please inform me if it is possible to switch back to the minor version which was installed before the update? At this time I don't need to anymore. But maybe next time I have to deliver quickly to our customer.
Thank you!
Hi Evelyn! We always want you to have a smooth experience with Storyline, and we definitely understand that you're working with tight deadlines. If you run into any snags, the fastest way to get help is by opening a case here. Our Support Team is available 24/7 to get you back up and running as soon as possible!
Thanks for the resonse Alyssa.
Did I understand you correctly. That there is no way back to a minor verison which was rollout before?
Hey Evelyn - The support team should be able to best assist you. We certainly do not recommend it and it is not something we can assist with within the forums :)
Hy Leslie!
Thank you! I don't need an assistant right now. I only want to know if this is possible.
If I interpret you right it is. And I have to contact the support team for that issue if I want to go back,
Thanks & Regards!
Evelyn
Gotcha Evelyn :) Thanks for letting me know and I'm glad that you don't actually need it at this time.
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