Storyline behaving strangely!

Jan 28, 2020

For the past few days, my Storyline 360 has been malfunctioning...animations that are done correctly, but don't work; system continually shutting down when I use the "text to speech" feature, and the list goes on. My software is up-to-date, and I can find no reason for these issues. Has anyone else been having difficulties?

2 Replies
Wendy Farmer

Hi Diane

I have specifically with result slides - the system variables weren't being generated correctly.

Troubleshooting I did:

  • Deleted the result slides and added them back.
  • Created a new project file and imported the slides in
  • Uninstalled and reinstalled
  • Logged a support case

but because I was mid project I rolled back to the previous version so I could continue working. When I finish this project I'll reinstall and see what happens.

Leslie McKerchie

Hi Diane,

Thanks for contacting us to share what you are running into.

I'm curious if the issue happens in any course you are working on or just this particular one?

  • If you cannot re-create the issue in a new course, I would advise to import the file into a new one and proceed.
  • If it's happening in any/all files, you should conduct a repair of your software.

This discussion is closed. You can start a new discussion or contact Articulate Support.