Storyline Course Completion status

Hello everyone, I recently launched a new package of courses created in Storyline 2.  I learned this morning that in a room of learners, only 70% experienced the course and completed the course.

30% got stuck on the last page...they completed the triggers required for the exit button to appear but it never did.

I was wondering if anyone has any experience like this, if so I would appreciate any assistance.

1 Reply
Christie Pollick

Hi, Marcey -- Thanks for reaching out and sorry to hear of your troubles! May I ask if you can share a bit more about the environment where the course is being accessed by your learners (ie. LMS, etc.)?

And if, say, you are publishing and hosting your course in an LMS, have you also tested your course via the SCORM Cloud to see if you are finding the same behavior there? You might want to see this article for additional ideas on How to Troubleshoot Your LMS with SCORM Cloud, as well.