Storyline crashes after being idle

Mar 25, 2014

This has happened a few times since I updated Storyline to the latest version.  If I leave Storyline open without doing anything for say 20 minutes or more  (go to lunch) when I start working with it again I get the error alert that it has to close and it crashes.

1 Reply
Ashley Terwilliger-Pollard

Hi Ray,

I can't say that I've seen this behavior in update 5 myself, and often leave files open for a longer period of time inbetween testing. Are you working with local project files and seeing this behavior?  If you're not working with local project files, or it's only been this one file, I'd suggest to import it into a new Storyline project to start. 

Also, since it seems to be new for you since you updated, I'd also suggest conducting the repair of Storyline to resolve any unusual behavior. 

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