I'm trying to 'record screens' and after I click DONE to stop the recording, the screen shows it saving up to 100% and then Storyline crashes. This happens both if I try it within a file and if I try it from the opening screen of the program with no file open. I have tested this feature before and it worked, but not now.
Re-booted my computer....still happens. I need this feature to work. Ideas please?
Thanks Carrie for the update and I'm glad the repair resolved it for you. Some other good general guidelines for working on Storyline are detailed here and you'll also want to make sure you're using the latest update. If you run into any issues again, please feel free to let us know.
3 Replies
I did a reinstall/repair of SL and that seems to have fixed the problem.
Thanks Carrie for the update and I'm glad the repair resolved it for you. Some other good general guidelines for working on Storyline are detailed here and you'll also want to make sure you're using the latest update. If you run into any issues again, please feel free to let us know.
Thanks, Ashley.
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