Storyline crashes every few minutes
May 16, 2013
Hello! I just downloaded a trial of Storyline and I am trying to create a course to show my boss if this product is what we are looking for. I worked in it for a few hours yesterday and it crashed about every 10 minutes. I opened it today and worked for about 5 mins and started crashing again! I am getting very frustrated!!! Is this a bug? Is anyone else having this issue? Can I do anything to fix it? Do we know if Articulate is working to fix the bug (if that's what is is). Anything help would be great!! I think the product looks great and is what I have been looking for but in the day and a 1/2 that I have used it, I am already thinking about uninstalling and moving to something else. :o(
PS. it crashes very time I insert a picture or try to do something in the timeline or try to add a text box. Basically, everything time I try to do anything.
Thank you!
1 Reply
Hey Lindsay, welcome!
That's definitely unexpected behavior for Storyline, and sorry that you're experiencing it. Please be sure you're following some basic rules to prevent strange behavior:
Also, if your Storyline software is not working properly, a simple repair may fix the problem. If not, please feel free to submit a ticket to our support team for additional help.
Thanks, Lindsay
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