Storyline crashes on startup

Jul 25, 2013

Hey I recently installed a trial version on my laptop Dell XPS L501x running on Windows 7.

Here's the problem: Every time I start the application, it refuses to go beyond 'initializing commands' and crashes w/o an explanation.

Here's a snapshot:

I have tried:
1) Restarting computer/software and reinstalling software (numerous times).

2) Re-downloading the application

3) Running as administrator

4) Updating .NET framework (currently 4.5 but still shows 3.5.1 in windows features, btw) and uninstalling and reinstalling flash player (currently 11)

5) Running in compatibility mode with XP Service Pack 2

3 Replies

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