Storyline crashes when publishing for word

Hi, Jordan:

Try downloading the Storyline update the came through today. If you open a SL project, go to Help and then you should see "check for updates." Hope that helps. --Daniel

Thanks Daniel, it worked! When I updated the software it made me enter in my serial number again - hope that doesn't count as another installation of my license!

Hi Jordyn,

No need to worry.  The installer for Update 1 will automatically uninstall the previous version (this deactivates your license) and then requires you to reactivate your software.  

Hi Guys, Aritculate storyline, publishing to word document hangs in office 2013, I can see word requesting a save to alt tab, it is requesting word to save a template doc, but will cause to hang. regards

We are on win 7 with office 2013

Hi Byron, 

Can you please confirm you're running the most current update for Storyline - Update 3? 

Thanks!