Storyline crashing due to CTRL-V

Sep 06, 2016

I am in my third project where Storyline crashes whenever I use the CTRL-V command. I have tried to repair the software, uninstall/reinstall, contacted my organization's IT department, and rebuild the courses from the ground up in case they were corrupted, and it is still happening. Any advice is appreciated!

10 Replies
Ali Goulet

Hi Taylor- 

Welcome to heroes, glad you're here! I'm sorry you're still seeing this issue despite going through so much troubleshooting. At this stage, I encourage you to go ahead and open up a case with our Support Engineers using this form. They'll be able to work with you to investigate further. If you share the case number with me here after submitting, I'll follow along and relay relevant information in this thread for anyone who may find it helpful. Thanks! 

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