Storyline crashing when trying to edit a converted SL2 course

Jan 19, 2018

Hi, has anyone else had this issue?

I have to convert a client's SL2 course and subsequently every time I try to edit the converted 360 file, Storyline crashes.

As this is something we need to do to take advantage of the improved accessibility offered by SL360.

Looking for any advice. Thanks in advance!

Kim.

1 Reply
Leslie McKerchie

Hey Kim,

Sorry that you're having trouble with Storyline crashing. That's certainly not the behavior we'd like for you to experience.

Sounds like you're not getting an error message, but I'm curious if this is happening with any course or just this one in particular.

If you cannot re-create the issue in a new course, I would advise to import the file into a new one and proceed.

If it's happening in any/all files, you should conduct a repair of your software.

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