I have seen this same clipping at the beginning of some audio clips but only when viewing in html5. The way I got around it was to place a shape off screen and then added a trigger to the shape to play the audio file when the timeline ends. This seemed to do the trick. Not sure exactly why it works but I don't get the cut off any more. It took me ages to figure this out.
I did the work around, but it's not working consistently. Did anyone get an answer on this. Project is due asap and this is the issue keeping me from getting it to the client.
6 Replies
Hi Mark,
I submitted this as a bug - but with me it clipped the end of the audio.
Submit a Support Call on this with the files - that's the best way to get help.
Bruce
Hi Mark! Looks like Bruce is helping you out here, but I just wanted to share that you can send your .story file to us here.
Thaks Bruce and Leslie.
I will lodge a technical support call.
Thanks.
I have seen this same clipping at the beginning of some audio clips but only when viewing in html5. The way I got around it was to place a shape off screen and then added a trigger to the shape to play the audio file when the timeline ends. This seemed to do the trick. Not sure exactly why it works but I don't get the cut off any more. It took me ages to figure this out.
Thanks for providing your workaround Nancy, perhaps that will help Mark in the meantime.
I did the work around, but it's not working consistently. Did anyone get an answer on this. Project is due asap and this is the issue keeping me from getting it to the client.
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