I'm working in Storyline 360 and I'm going mad. In a quiz, when someone choose the correct answer I initially had a 5 second sound playing. Upon realizing that 5 seconds was too long, I changed it to a 1.2 seconds audio.. but now whenever I preview it in storyline or play it in my LMS the old longer deleted audio still plays alongside the new shorter audio.
How can I fix this? I use feedback masters and I've checked everywhere I can think of but nothing works. Please see attached screenshots and let me know if you can help.
Sorry to hear your course is still playing the old audio!
Are you comfortable with sharing your .story file for testing? You can share it publicly here, or privately with me here. I'll delete it when we nail down what's going on!
Hi Ren, thanks for replying but I reached out to support and turns out I was using the incorrect and try again layers wrong, so they helped me and also made sure that the slide was set to it's initial state every time it was revisited. That did the trick!
3 Replies
Hi Tess,
Sorry to hear your course is still playing the old audio!
Are you comfortable with sharing your .story file for testing? You can share it publicly here, or privately with me here. I'll delete it when we nail down what's going on!
Hi Ren, thanks for replying but I reached out to support and turns out I was using the incorrect and try again layers wrong, so they helped me and also made sure that the slide was set to it's initial state every time it was revisited. That did the trick!
Thanks for letting us know that you were able to contact the support team. I'm glad that Gerald was able to help you :)
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