Can you please review this article and let us know if the issue persists? If it does persist, please feel free to attach a screenshot of the error message you're getting. Thanks!
Would you mind submitting a case to our support team? Please include the version of Storyline you're using, which you can find under Help > About Articulate Storyline. Thanks, and someone will contact you shortly.
5 Replies
Hi MA,
Can you please review this article and let us know if the issue persists? If it does persist, please feel free to attach a screenshot of the error message you're getting. Thanks!
Peter
i am stlll having this problem when i want to insert a new slide. i have no other choice but close the apps.
if you can help me...
Hi MA,
Would you mind submitting a case to our support team? Please include the version of Storyline you're using, which you can find under Help > About Articulate Storyline. Thanks, and someone will contact you shortly.
Please also make sure you submit your error report to us as well.
Justin, Peter,
as requested i submitted an error report to the support team.
i forgot to mention the version of STORYLINE : v1.0.1205.123
thanks for your support. rgds.
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