Storyline Error - will not preview

Jan 18, 2022

Slide 2 in the attached file is a slide I added to my presentation and all of a sudden Storyline 360 will not preview. Keep getting an error but no other information as to why. Copied the slide to the attached presentation and the error followed. Slide 1 works fine, but fails if I try to preview slide 2 or the entire scene or project. The suspect slide was omitted from my original file and seems to be working ok now with the suspect slide deleted.

Why is this happening? Not doing anything fancy in here. It would be very beneficial if the error message provided more information.

7 Replies
Bill Vernola

Hi Ron. I am working from my local C: drive. Thanks for the effort!

However, there are no layers or triggers in your repaired version. I am hoping to get to the root cause of why this happens so we don't do something to cause it again.

It get pretty aggravating when trying to make a deadline if you have to keep reproducing slides.


Thanks again for your help!



Leslie McKerchie

Hello Yvonne, and welcome to E-Learning Heroes. 😊

Thanks for reaching out and sharing what you are currently experiencing in your project file.

I'm curious if the issue happens in any course you are working on or just this particular one?