Storyline files deleted!
Has anyone experienced this:
I had created many projects, templates, and other related files which were stored in the My Articulate Projects folder. I was working on a new project and when I went import one of my existing story files -- they all were gone! The entire contents of the My Articulate Projects folder were gone!!! What was there in place of all my work was a new folder, Untitled Output.
Immediately prior to this, I was testing publishing settings so that I could get the resolution on the software application tutorials I'm creating to be crisp and clear -- they're a little fuzzy. That's an issue I put in another post.
Unfortunately, the automated backup utility at this company was not working properly, so I lost over 90% of my work.
I frequently open Task Manager to check how much memory is available and when it gets less than about 600MB, I empty the temp folder, shut down other open applications, etc. Sometimes I have to reboot to completely free up the available memory. I suspect maybe the available memory got too low and the files got deleted because Storyline consistently starts acting weird when the available memory gets too low. The laptop has 8GB, as I and my colleagues found in my last job, Storyline functions best with 12 or 16 GB of memory. 8GB is not always enough depending upon what other applications you need to have running while using Storyline.
So now I have to recreate A LOT of work -- templates, projects, fancy animations, themes, all the formatting, etc. Storyline is a great product, but it does require that extra memory to avoid it freezing up, slowing down, crashing, etc.