Storyline files published for web html5 will not play on iPad 2
Dec 10, 2014
I looked and tried to find something out there for this, but could not. I work for a retail organization and went out to a store yesterday to test mobile access of courses on the store's iPad 2. iPad 2 is the lowest common denominator device for all stores, some have better, but all have at least this. The courses would not play at all on the iPad 2. I did not include the option to make available offline and view through the Articulate Player, as I don't think this is the best option. If it is the only option for iPad2, then so be it.
The courses are being hosted on a SharePoint site which is our learning portal. I thoroughly tested the courses on an iPad Air and a Kindle Fire and they were thoroughly debugged before moved to the live site. Let me know what to do to make the courses available on iPad2 and newer. Thank you!
4 Replies
Hello Holly!
Can you verify these devices are using Safari in Apple iOS 7 and later?
Also, have to tested the courses through the SCORM Cloud, this is the industry standard fro testing SCORM content?
Our learning portal does not have SCORM capability, so no, they were not tested in SCORM cloud.
Is iOS7 and later a requirement to view the content? If so, I will need to communicate that to about 4,000 stores. I did use Safari on that one device but did not check the version as I wanted a baseline test on the lowest common denominator device, how it was provided to the store. Let me know, thanks! :)
Hello Holly!
You can read the system requirements here for viewing content on Mobile devices.
Thank you for your help. :)
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