Storyline: Freeform pick many is not working

Hi Valerie!

Any chance you could include your .story file here, or send it to us privately, so we can take a look at what's going on? 

Thanks!

I have sent the file privately. thanks!

Thanks, Valerie! We'll take a look and get back to you ASAP.

Thanks! it is case # 00326780

Hi Peter,

I went a head and created a new slide with the same functionality and I was able to get the interaction to work properly. Not sure what happened...let me know what you find in the file.

Thanks.

Valerie

Thanks for the update, Valerie!

Sounds like the original slide was corrupted somehow. This can happen in a variety of ways, but here are some easy ways to try and avoid it in the future. 

1.  Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 

2. You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).

3.  Avoid using special characters, accents or symbols in your file names.

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article:
http://msdn.microsoft.com/en-us/library/aa365247(VS.85).aspx

Wanted to follow up on this discussion as I just had the same issue and found the solution.

If you have duplicated a "pick one/many" slide sometimes the buttons become a "group" and will still only allow the user to pick only one answer, rather than two (even if the settings on your pick many slide are correct".

To fix this, select all the correct answers, right click, select button set, and change the option to "none".

Thanks for sharing Chantelle. Hope you have a great day!

This can happen if you copy the interaction from a 'pick one' page. Just follow Chantelle's fix and it should work as expected. Thanks Chantelle!

Hi Mark! Just wanted to welcome you to E-Learning Heroes

I want to thank Chantelle and Mark--I think that's the cause and solution of my problem. Thank you both!

Thanks for popping in and sharing Lynn - glad that this thread was able to assist you

Thank you! This thread just helped me too. I hadn't had the issue in some time, but it popped up again today. I was copying and pasting a lot of freeform question types from one section of the course to another. 

I'm having this issue too - I've checked and there is no grouping of the objects. It still only allows the user to select one of the options.

I've attached the slide in question - any help appreciated!!

Hi Rachel,

If you select all of the four answers, and right click go to "Button set" you'll see that they were set up as a "Pick one" button set. This would allow the user to only select one answer at a time. If you choose "None" as the option there, it'll work as expected.

Hope that helps!

Awesome! It works

Thank you!

Awesome. Thanks for the update Rachel!

Chantelle, I just wanted to let you know that I DID somehow have "Button Set" selected!  I could just NOT figure out what the problem was and your solution was it. Thanks! 

Thanks for sharing that update here Mary Ann and glad Chantelle's answer was able to assist you! 

I was just dealing with this issue (so I came straight here!) - and found out that you can't Shuffle Answers, or this same issue happens (where only one answer is selectable).

Hi Heather!

I'm happy to help! The last post was from 6 years ago, so we'll want to understand what you're running into using the most updated version of Storyline 360. You can shuffle the answers by changing the Shuffle setting. Here's what it looks like:

If you'd like to share your project with our team, you can use this secure upload link.

When I choose Shuffle Answers, it only lets me select one answer. I will share the slides in the upload link.

Hello Heather!

We've received your file! I see that my teammate, Lianne, has replied with a solution. Please let us know if that did the trick!