23 Replies
Peter Anderson

Thanks for the update, Valerie!

Sounds like the original slide was corrupted somehow. This can happen in a variety of ways, but here are some easy ways to try and avoid it in the future. 

1.  Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 

2. You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).

3.  Avoid using special characters, accents or symbols in your file names.

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article:
http://msdn.microsoft.com/en-us/library/aa365247(VS.85).aspx

Chantelle N

Wanted to follow up on this discussion as I just had the same issue and found the solution.

If you have duplicated a "pick one/many" slide sometimes the buttons become a "group" and will still only allow the user to pick only one answer, rather than two (even if the settings on your pick many slide are correct".

To fix this, select all the correct answers, right click, select button set, and change the option to "none".

Ashley Terwilliger-Pollard

Hi Rachel,

If you select all of the four answers, and right click go to "Button set" you'll see that they were set up as a "Pick one" button set. This would allow the user to only select one answer at a time. If you choose "None" as the option there, it'll work as expected.

Hope that helps!

Lauren Connelly

Hi Heather!

I'm happy to help! The last post was from 6 years ago, so we'll want to understand what you're running into using the most updated version of Storyline 360. You can shuffle the answers by changing the Shuffle setting. Here's what it looks like:

If you'd like to share your project with our team, you can use this secure upload link.