This apparently intermittent issue that I first encountered several months ago has become quite critical as I am now working on psychology material that must be referenced in the APA style – which requires an ampersand to be placed between the names of the last and second to last authors.
The text below, for example, will crash Storyline when pasted into a textbox and selected (but not necessarily every time...):
–Golan, D. E., Tashjian, A. H., & Armstrong, E. J. (Eds.). (2011). Principles of pharmacology: the pathophysiologic basis of drug therapy. Lippincott Williams & Wilkins.
The American Psychological Association would be less than happy if I replaced the first '&' with 'and'.
2 Replies
Hello Malcolm! I apologize for the issue you are experiencing when trying to use the ampersand in Storyline. I can see how this would be frustrating.
I tried this on my end, and adding an ampersand to a text box worked as expected.
Since I couldn’t reproduce this issue, let me ask you a few questions to begin troubleshooting:
If none of these steps solves your issue, I'd like you to open a case with one of our Support Engineers.
Hi Andrea,
The problem has only occurred once since I contacted you – this morning, in exactly the same way:
Insert text containing an ampersand in a text box.
Select the text containing the ampersand.
Storyline freezes.
For your information:
I work on story files from my hard disk.
The problem has occurred in multiple projects – but not all...
I will attempt a repair when I get the chance and let you know if anything changes.
Thank you.
Malcolm