Storyline Freezing on Results Slide

Oct 29, 2020

I have a Storyline file that is freezing when the user click continue and goes reviews the results slide. 

I have tried adjusting a variety of the triggers with no luck.  This is happening in both preview and when published.

Any suggestions?

1 Reply
Judy Nollet

Hi, Rachel,

I don't know if anyone in the Forum will be able to solve this without seeing your Storyline file.

If the file contains confidential info, you could save a copy, delete unneeded slides, replace any remaining confidential text with whatever, and then upload that. Or you could submit the case to the Support staff (https://articulate.com/support/contact). They're very discrete when handling confidential files. 

This discussion is closed. You can start a new discussion or contact Articulate Support.