Storyline has destroyed my articulate presentation

Hi All

I firstly want to say how poor the intergration  is between articualte programs.

I downloaded storyline and imported my existing presentation that I had been working on in the hope of improving it.

When I imported the engage,presenter and quizmaker files storyline had a fit and it was basically useless, I now know its for .ppt files.

Anyway, so I go back to my presnetation that I have worked on and open it using articulate presenter. I try to edit a slide using engage and all of the text has gone so I can now longer edit what I am working on.

When I preview the whole presentation it works just fine but I can't edit anything.

HELP!

Where can I upload the files and screenshots so you have a better diea of what I am talking about?

Sam

12 Replies
Carla Ollero

Hello Sam,

I am sorry this is happening to your files. I have not seen such issues but perhaps there is more going on with your set up?

I would like to share this tutorial which is how I learned to import successfully my PowerPoint projects: http://community.articulate.com/tutorials/products/importing-from-powerpoint.aspx

In this page, you can further explore how to learn to import your Quizmaker and Engage program files: http://community.articulate.com/tutorials/products/importing-content-from-other-sources.aspx

I believe you can attach screenshots to the forum posts. Do you see the image icon at the top of your posting box?

Michael Fimian

Hi Sam,

I have to agree with Bruce on this one...

When we went through the beta, I got in the habit of opening SL files in the morning, then doing a Save as... right away and adding an incrementing number at the end of the file name (filename_01, filename_02, filename_03, etc).  That way, the version you work on today is "safe" in the sense that, if it's destroyed somehow, I still have yesterday's copies... As the number of files grows, you can delete the older ones, keeping a few safe ones on your drives.  For deadlined or mission critical projects, you might want to do a Save as...  twice a day.  If you lose anything, it's only takes a few hours to resurrect it...

It's just not Articulate's products, but most other software I've used -- it's healthy taking a semi-paranoid approach...  

And of course, it's a good idea to have backup copies daily to add-on usb drives or offsite via prigrams like Carbonite, DropBox, or SkyDrive...  Check out Microsoft's SyncToy fro backups to USB or alternate drives.

Michael

Bruce Graham

I just want to apologise in case my original posting was "motivationally sub-optimal", however, it does (IMHO) raise a point that possibly deserves a thread of it's own.

We have all got so used to "technology", that when it all goes FUBAR we tend to want to blame the technology.

Now...I do not know the resolution here, and the detailed circumstances, however, backups are still a fundamental part of the IT landscape, especially when we create "stuff" locally.

I will always one of the first support calls I received when I worked at ICL in 1986. It was from the IT Manager of a local council.

His IT room had just flooded, and he wanted to know what he could do to get data back.

I advised him to use his backups, and asked him his process.

He said that the process had not yet been developed - and went very quiet.

I have never forgotten that phonecall - my data security is ALWAYS my responsibility!

Anyway - glad it all works.

Bye.

Bruce

Brent Young

I'm having the same issue. Getting an error saying that the file cannot open because it was created in an earlier version of Storyline (still wrapping my brain around that error message) When I try to import it rather than open it, it says the the file cannot import because it is being used by another program. What was/is your solution?

Phil Mayor

Agree with Bruce wholeheartedly, data security is my responisbility.

I use dropbox, great version control, has saved me a few times now.  I also use time machine and a time capsule to backup my machine daily, I have two ways of rolling back my versions.

I was always told that data does not exist until it is in two places, the great thing about dropbox is that it is offsite so if I have a fire or flood damage, I buy a new machine install my software and I can work gain, maximum 6-12 hours lost.

Peter Anderson

Brent Young said:

I'm having the same issue. Getting an error saying that the file cannot open because it was created in an earlier version of Storyline (still wrapping my brain around that error message) When I try to import it rather than open it, it says the the file cannot import because it is being used by another program. What was/is your solution?


 Welcome to Heroes, Brent!

Sorry for the issues you're experiencing. I'd recommend contacting our support team so they can help you get the errors resolved.