storyline has stopped working Jul 18, 2012 By Charlotte Mahlaka Good day all, I need your help, i was recording screens on articulate storyline and i started getting this message i followed the instruction on the link to fix the problem however its not working please help!! http://www.articulate.com/support/kb_article.php?product=st1&id=gdz9t4lj0g7w
Russell Still almost 12 years ago07/18/12 at 5:26 am (UTC) Did you reinstall SL from scratch? How much RAM does your computer have?
Charlotte Mahlaka Author almost 12 years ago07/18/12 at 5:35 am (UTC) Hi Russ, Yes i did reinstall as per instruction on the link . i have 4GB of which 2.91 is usable
Peter Anderson Staff almost 12 years ago07/18/12 at 1:09 pm (UTC) Sorry for the trouble, Charlotte. Can you please go ahead and submit a case to us, including a screencast replicating the issue if possible, and we'll be happy to work with you to get it resolved. Thanks!
3 Replies
Did you reinstall SL from scratch? How much RAM does your computer have?
Hi Russ,
Yes i did reinstall as per instruction on the link . i have 4GB of which 2.91 is usable
Sorry for the trouble, Charlotte.
Can you please go ahead and submit a case to us, including a screencast replicating the issue if possible, and we'll be happy to work with you to get it resolved. Thanks!
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