Storyline - Hitting Refresh makes the Prev and Next Player Buttons Appear

Mar 02, 2020

Hi there, hoping the community can help me troubleshoot a bizarre issue I'm experiencing. 

I've developed a quiz in Storyline. On question 6/7, if you hit the Refresh button in the Player, it makes the Player Prev and Next buttons appear even though they are turned off in the settings.

The weird part is that when I test in Storyline Preview and test in SCORM Cloud, this issue does not occur. When I test in our LMS (Adobe Captivate), it occurs.

 

Any ideas? Thoughts? I've gone through my slides to double check settings and checkboxes, but I'm out of ideas. Thanks in advance!

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