Storyline HTML5 layout in iPad Safari issue
Nov 20, 2013
Hi everyone,
I have been trying to figure out the layout issue of the HTML5 publish in the iPad Safari (iOS 7). When I previewed it in the iPad Safari (launching from the Cornerstone LMS), the layout and the size is always "off". Please see the screenshot below. I would prefer it fill the screen or the player centered in the browser. I had the "Resize browser to fill screen", and "Scale player to fill browser window" options selected. Does anyone ever encounter this issue before? Any suggestions are welcome.
6 Replies
Hi Benny,
Have you updated to Storyline Update 4 yet? There were a number of fixes in there for the HTML5 issues with iOS7. If you're encountering a problem after the update, can you share that with our Support team so that they can do some additional testing.
Yes, I did. I actually updated to Storyline Update 4 (Build 1311.1422). I can share the file with the team. Let me strip out any proprietary items first. Thank you.
Thanks Benny for confirming - and once you submit the case, let me know he case number so I can follow along.
Hi Ashley,
I have submitted a case to the support team. Here is the case number # 00369876. Thank you for following up.
Thanks Benny and I'll follow along.
Hi Benny,
I see that Jayem did some further testing of your file and was not able to replicate the issue. He also shared with you a link to the SCORM Cloud version, and that the results indicate that your project was configured correctly and the issue is specfic to your LMS, and suggested bringing this to their attention for further assistance.
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