5 Replies
Christine Hendrickson

Hi Jennifer,

First, can you tell me how you're viewing the published presentation, please? Are you viewing the published output files locally, or are you uploading to a web server or LMS?

If you're viewing your published files locally, this may be the problem. If you view a published Storyline presentation on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.

To properly test your published content and share it with others, upload it to the environment for which it was published. Please review the article below for more information:

Publishing and Sharing Articulate Storyline Content

  • I suggest using SCORM Cloud for your course - it's a great place to test SCORM content.
  • Another option would be to use our Tempshare server. Just keep in mind that this server is only available for testing content - it is not officially supported by Articulate and all content will be removed automatically after 10 days.
  • You're always welcome to try out Articulate Online, as well - it's available for a free 30 day trial.

Let us know how it goes!



Corey Klein

Hi All,

I just added a link to a Word doc on one page of a course that I'm developing.  When I Preview the page to see if the link is working, I get a pop-up window that says, "The link is not active while previewing."  Is there a way that I can just test it to ensure the link does in fact go to the Word doc?  Thanks. 


Wendy Farmer

Hi Corey

Items That Aren't Available During Preview
Although most content displays during preview just like it would in the published output, there are a few items that are unavailable during preview. They are:

Videos from websites, such as Screenr, YouTube, and Vimeo
Web objects
Interactions imported from Articulate Engage
Print results
JavaScript triggers
Hyperlinks may not work during preview. We recommend publishing to test hyperlinks.



Corey Klein

Thanks for your quick reply, Wendy.  So, it sounds like I'll need to publish in order to confirm that the link to the Word doc (in this case) works.  Obviously it would be better if I could test it in Preview.  Oh well.  I'll write myself a note to check it out later.  Thanks again.