Storyline in BizLibrary

Hello! We just purchased BizLibrary as our new LMS and I am having trouble getting the course to end. I have changed all the publishing options (Passed/Failed, Completed/Failed, etc.) along with changing the trigger at the end from "When users clicks next button/swipes next exit the course/complete the course" and all of those options do not allow the user to click the next arrow and exit the course. It is like the LMS can not read the code to end the course. Has anyone else had this problem with BizLibrary?  

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