Storyline Interaction Stuck on Loading Error


I've encountered a problem when hitting a point in a Storyline interaction I'm building. Once I hit a certain page the loading icon appears and does not let me continue the interaction. 

This Storyline will sit inside of a Rise block. I've uploaded to Review, exported as html and seem to get the same error. 


1 Reply
Alyssa Gomez

Oh no, sorry you're hitting that! It sounds like there could be something corrupt on your slide. Do you know which slide displays the loading icon?

Send us your file by clicking here, and be sure to include details on which slide is causing trouble. Our team will take a closer look and let you know what we find!