Hi, I got a new laptop with a high resolution screen today and installed Storyline. It seems as if the software is scaling itself up in a weird way. The whole thing is pixely and way too large for the screen's resolution. Any idea how I can make it fit the laptop's resolution?
I'm using Storyline 360 indeed. The display is set to automatically adjust sizes. If I set it to 100%, the entire laptop interface is so small that it becomes unuasble. And since no other software experiences this issue, I'm afraid that doesn't solve the problem. :(
OK, I played around with the display size a bit. At 200% it becomes sharp. Anything above creates a blurry or pixely result. I guess I have to change settings when working with Storyline. Hope this can be fixed in future.
4 Replies
Hi Niels,
Thanks for reaching out and sharing what you are seeing with your software installation.
It looks like you may be using Storyline 360. Is that correct?
What is your display percentage?
Example:
Hi Leslie,
I'm using Storyline 360 indeed. The display is set to automatically adjust sizes. If I set it to 100%, the entire laptop interface is so small that it becomes unuasble. And since no other software experiences this issue, I'm afraid that doesn't solve the problem. :(
OK, I played around with the display size a bit. At 200% it becomes sharp. Anything above creates a blurry or pixely result. I guess I have to change settings when working with Storyline. Hope this can be fixed in future.
Thanks for the update, Niels. I've added this conversation to our report that we're tracking so that we can share any updates with you here.
I'd invite you to take a look at this solution shared by a fellow community member, which may help you in the meantime.