Storyline, JAWS, key combinations and text objects

Aug 06, 2014

I'm trying to use a key combination (SHIFT + A) to trigger a variable in a 508 compliant course. This key combination kind of works in NVDA, but in JAWS all that happens is that the reader reports there are no radio buttons on the page. This variable is to identify learners who use assistive technology. Any had a similar experience, or know a good solution?

The other issue is that both NVDA and JAWS read each text object followed by the word "graphic" -- but these are not graphics at all. I've seen mention of this before...any suggestions? You really don't want to give a client a course where "graphic" is a hiccup after every bit of text.

4 Replies
Ashley Terwilliger-Pollard

Hi Ken,

In regards to the keystroke command you're trying to use, some keystrokes will trigger browser actions as described here, so you'll want to keep that in mind. I also can't speak to how they'll work with JAWS or any other screen readers.

The word "graphic" being read out is something we've shared with our QA team for additional review. I don't have additional information to share but I'll add this thread to the existing report filed with our QA team so that they're aware of another user who is being impacted. This way I'll also be able to update you here if there is additional information to share.

Ashley Terwilliger-Pollard

Hi Girish,

Thanks for reaching out! Looks like we didn't come back in to update this discussion, sorry about that. 

The JAWS screen reader adds 'graphic' or 'button' to many elements when it's narrating a published course. This is how JAWS is designed to operate for accessibility support.

Take a look at this article for some more info! 

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