"Storyline locked by another process" Huh?

Nov 10, 2017

I keep getting this message and have no idea how to "unlock" my file - I tried turning off the Storyline Process in the System Control window, but it pops right back up and on. 

 

Please advise. This is 2 weeks of work. 

5 Replies
Ashley Terwilliger-Pollard

Hi Scott,

Which piece did you try/confirm? If you'd been working off a network or shared drive, that would likely be contributing to the behavior, so I'd look at importing a copy of your project into a new Storyline file as shown here. 

Also, here are some helpful tips for preventing future file corruption. 

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