Storyline Locks Up When I Try to Cut / Duplicate

Mar 15, 2021

My team has been experiencing this issue for the past couple of weeks...we try to copy or duplicate an object and Storyline freezes.  It happens erratically and we haven't been able to figure out a pattern...sometime it's sporadic, sometimes constant, and sometimes not at all.  

My colleague has been working with Articulate's support team and we've uninstalled/reinstalled, run .bat files, and taken any number of other troubleshooting steps.  It seemed to be fixed when I finished work last Thursday (long weekend for me), but now this morning it's locking up every time I try to copy or duplicate an object.

Has anyone else run into this problem?



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