Storyline MENU option

I don't want the menu to show in the player. I have unchecked the box and it removes it from the "preview" but when I view the actual preview or publish it, the menu comes back.

I've restarted storyline.

I've restarted computer.

I checked the box and unchecked it again.

I don't know what else to do to make the menu go away. Any thoughts?

1 Reply
Christine Hendrickson

Hi Theresa,

My concern here is that if you preview it again, it still shows up. If this were only happening after publishing, I'd think it might be the location of the published project files. 

If this happens during preview, we'll want to see what's happening with the project file itself. 

First, please make sure that you're working with a local project file when you modify or publish your project. If you're working on a network drive, or any other external storage, that might be causing the trouble. 

  • Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
  • Avoid using special characters, accents or symbols in your file names (this includes spaces and underscores).

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.

Please make sure you're running the most recent version of Storyline. Articulate Storyline Update 5 includes bug fixes, performance improvements, and HTML5 output enhancements. Click here for details.

If you're already working locally with your Storyline project files and you've updated, it may help to run a quick repair:

Articulate Support - How to Repair Articulate Storyline

If you still have trouble, please consider sharing your .story file here. Just keep in mind that the max file size for the forums is 20MB. 

Let me know how it goes!

Christine