Storyline mobile keyboard

Hello Everyone,

I'm trying to create a mobile course. but there is a problem with the virtual keyboard
See attachment for image. It makes the content really small. 

Do I miss a setting? or is something else wrong.
Does anybody know this? Please let me know :)

Kind regards,

Jasper

12 Replies
Katie Riggio

Happy Wednesday, Jasper!

Thank you for sharing those screenshots – they're very helpful!

Our team is investigating a problem where using the text-entry field on an Android device shrinks the slide. I know this is impacting your work, so I promise to keep you posted on our progress with this bug.

As we continue to look into this, we're happy to have a closer look at your .story file to see what custom approaches we can offer. If you can share the project, please use this private upload link. We'll let you know our findings, and delete the file after!

Vincent Scoma

Hi Christopher,

Thank you for reaching out and letting us know! 

While I don't have an update to share at this time, our team is continuing to troubleshoot this issue. The primary devices affected appear to be Android devices, does this seem to line up with what you are experiencing? 

You are in the right place and we will be sure to share updates as soon as we can! Also, please let us know if you are experiencing something different!