Storyline not accurately reporting number of attempts to Saba LMS

Hey Judy!

Out of curiosity, have you tried testing your course in SCORM Cloud to help us determine if the issue is Articulate-related or if it's on your LMS's side? If it appears in SCORM Cloud as well, we'd be happy to take a closer look at what might be going on. If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team. The articles here and here may also help clear up common LMS issues. Hope that helps...

I was not aware of Cloud.  Thanks for the option.

I uploaded my course and it is recording attempts.  That is good.  But I can only see the most current score.  does Cloud keep record of scores on previous attempts?  Can't find that function (if it is under Course Reportage Function that area seems to go into an eternal loop). 

If the Cloud recorded previous scores then my course appears to be working. 

In looking over the results more closely, it may appear to only be showing one attempt - when I go into View Registratin state it shows 1 attempt.

Typically an LMS will can and will track number of attempts, but it will only hold the latest score from the last attempt. I could be wrong and probably am.

SCORM is one thing. How an LMS interprets SCORM is another. Each have their own flavor. 

To Peter's suggestion, SCORM Cloud is the industry standard testing site. If it works there, it *should* work on any LMS if in fact that LMS is certified in that particular SCORM version (1.2 or 2004). 

If you have questions about SCORM, the folks at Rustici Software (SCORM Cloud) will be able to help troubleshoot. If it's a quick look/fix they'll usually pretty good at helping. If it's more involved there may be a service fee, but I'm not sure either way.

Our Saba LMS has historically kept record of the results of each attempt.  We use that data when trouble-shooting with learners.  I'm hoping to get this course to behave as other courses have behaved so that we can be consistent in our trouble-shooting processes.

Judy, historically speaking what/how are  your other courses developed. Were they built with an Articulate authoring tool or some other tool. Just trying to learn more about why your LMS is not tracking the same as other courses have in the past.

I'm comparing Storyline-developed courses to Storyline-developed courses.

We are also having issues with Storyline not reporting the amount of quiz attempts to SABA.

Similarly to Judy, I can only see the score of the most recent quiz attempt (the previous score is overwritten). The user is given 3 attempts to pass the quiz, but in each instance the score appears next to the 'Attempt 1' field. Is there a way to have each quiz attempt logged in SABA?

Cheers.

Hi Callum,

We came up with a work-around that allows Saba 5.5 to record each attempt.

Add a trigger to the Retry Quiz button.

Action:  Adjust variable

Variable:  Attempts (I think we created this variable)

Operator: +Add

Value:  Value   (enter what ever value you would like.  I used "1")

When:  User clicks

Object:  Button 2 "Retry Quiz" (or whatever you named your retry quiz button)

This works when people either re-try the quiz in the same session, or when they close after failure, re-enter and select the "return where the left off option" then click re-try quiz.  These two options seem to be the options most people choose.

Hope this helps!

Judy

Hi Judy,

Thanks for getting back to me so quickly. Before I try this, could you please confirm that the variable you created is titled 'Attempts'?

Does SABA recognise this variable name? For example, does this new variable communicate directly with SABA, and allow us to view the number of quiz attempts?

Thanks again,

Callum.

Hi Callum, hi Judy,
have you solved the issue of attempts on Saba adding the "Attempts" variable?

Thanks in advance,
Christian

Hi Callum and Judy,

I'm having the same issue. I'm wondering like Christian, if the attempts on Saba is being updated when applying the "Attempts" variable. Is there something more that we have to do to get the variable to record the information to SABA?

Thanks,

Tim

Hi Tim! This thread is a bit dated and I'm not sure if they are still subscribed to the thread, but you are welcome to utilize the 'Contact Me' feature on the user profiles if needed.

Hi Leslie,

It asks me to start a new discussion. Can we do this over email or do I need to start a whole new thread?

Thanks,
Tim

Tim Biery | Training Development Specialist | Global Knowledge Transfer
tbiery@ciena.com | 4480 Meyers Court | Castle Rock, CO 80104 USA
| Mobile +1.720.618-0029

Hi Tim!

If you click on one of the user profiles, you will have a contact me option. For instance:

It will essentially e-mail the user. This is only in case they are not subscribed, but someone else in the community may be able to pop in and assist you.

Also, please be aware that responding to the forums via e-mail attaches your signature which you are welcome to pop in and edit if needed.

HI Tim!

I'm wondering if you got your issue resolved, as I'm having the same problem ... even though my triggers are set up in the same way that Judy stated above.  my only difference is that i'm testing my course in Cornerstone and not Saba.

Hello Judy,

Did you find a solution to the above mentioned issue. Even we are facing a similar issue with SABA LMS.

Any advice would be much appreciated.

We applied the fix, this solved one issue, now SABA marks the course completion, but does not solve the attempts issue, every new attempt overwrites the previous attempt scores.