Storyline not playing on mobile

Feb 28, 2014

Hi.  I use Storyline to produce our course content and it works great; however, I cannot figure out why the courses 1) won't scale on a mobile - so you see the whole player and 2) won't play on my mobile.

I have a Samsung Note 2. 

Not sure if the lessons are playing on anything else or not.

1 Reply
Michael Hinze

Re 1.): You might want to try adjusting the player's browser and player size settings, as described here:, so that they scale to the available browser window size.

Re 2.): Android is currently not supported with Storyline's HTML5 output. I had tried a couple of devices (e.g. Galaxy SII) and the HTML5 content worked okay, except for audio and video. With other devices, you may find some features work while others don't.

You could install one of Android browsers that supports Flash, e.g. Puffin ( and then run the Flash version of your content.

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