Storyline: Not recognizing Edit Shortcut Keys Freeform

Nov 20, 2014


I'm trying to use the Try and Test mode for a Edit Shortcut Key freeform. 

The user is supposed to press Ctrl C and this would trigger the layer showing Thank You and then it would link to the next slide. 

However the system is not accepting the keys as valid. I've tried pressing many keys and finally I've been able to pass this step when I press Tab, Caps Lock, shift and I don't know exactly WHAT is triggering the Thank you layer, but it's sure NOT Ctrl C. 

Do you have any ideas of what could be happening?

I appreciate your help

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