Storyline not recording score in an LMS via iPad in HTML5
Jul 30, 2013
Hi,
We are currently testing some of our content for a client project and we have found issues recording the score in an LMS when the storyline content is viewed on iPad using HTML5 version.
Here's the summary of what we are doing
1) Crated a short course containing few slides and a quiz with 3 graded questions
2) Publish the Storyline content for LMS - Including HTML5
3) Use iPad to run the course from LMS (Totara & custom)
4) When quiz is completed the score is always 0% even though we have answered all 3 questions correctly.
This issue is only happening when taking the quiz on iPad using HTML5 version. When taking the same quiz on PC (flash version) everything is recorded correctly.
We think this is a bug with HTML5 publishing we will appreciate any help from Articulate support.
Please advise.
Thanks
5 Replies
Ganesh,
Sorry to hear about it not passing the score. Can you submit a support case so our support team can take a look?
Thanks!
Mike
http://www.articulate.com/support/contact/submit.php
Hi Mike,
Good morning.
Many thank for getting back to us quickly. I have created the support case and the case number is # 00347837. I have attached the storyline project and if you want a demo login to our LMS I can create one for you.
Let us know.
Regards,
Ganesh
Thanks Ganesh,
In the meantime, I came across this post by Justin who provides some resources to get you started: http://community.articulate.com/forums/p/19459/108428.aspx#108428
Have you tried testing your course on SCORM-Cloud? This is a great first step to see if the issue is with the course, or with your LMS (Totara). If it works on SCORM-Cloud, then it would point to the LMS as the issue...and may be something you'd have to contact them about.
Thanks!
Mike
Hi Mike,
Support guys came back to me and offered me a workaround to resolve this. In my project the quiz slides were set to "Reset to initial state" this needs to be changed to "Automatically decide" and then the quiz records the score correctly on iPad using HTML5 version.
Regards,
Ganesh
Thanks for the update ganesh!
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