I created a storyline project and when the user clicks the "Save & Exit" button at any point after completing the "Boost a Job" module in the USA version, the user is always brought back to the 3rd question in that module's quiz and none of their further progress is saved. This is happening on SCORM Cloud's player. This may be directly associated with SCORM Cloud, but I don't have another LMS to test in. Any help would be greatly appreciated!
Hi Matthew. Thanks for the quick reply. I actually tested this in SCORMCLOUD. I created this course in SCORM 1.2. I can create in SCORM 2004, but would that make a difference on the continue options?
**********************************************************************
This e-mail is from Dechert LLP, a law firm, and may contain information that is confidential or privileged. If you are not the intended recipient, do not read, copy or distribute the e-mail or any attachments. Instead, please notify the sender and delete the e-mail and any attachments. Thank you.
Thanks for everyones help! Changing the SCORM version helped for the most part, but some users are still having issues with the Save & Exit button.
Seems that when users complete modules it’s not saving their progress efficiently or correctly. From a colleague: I completed the first 5 modules in order, saved & exited. Upon resuming course, i was brought back to the last question in boosting jobs. This behavior repeated 3 times (brought back to Question 3 from the Boosting A Job video - lost 2 modules of work) From me: If trying to Save & Exit later in the course, (mod 11 or 12) - the course is looping users back to Mod 10, the same as it’s doing for Mod 3 (for any progress in mod 3-9)
Could be the data limit has been hit are you suing version 3 or above for scorm 2004? The other versions store less data than 1.2.
You could run through scormcloud and get the bookmarking data and do a character count on it, huge courses can have this problem, but it rarely happens outside of scorm 1.2
6 Replies
Hi Matthew. Thanks for the quick reply. I actually tested this in SCORMCLOUD. I created this course in SCORM 1.2. I can create in SCORM 2004, but would that make a difference on the continue options?
Thanks! I’ll give it a try.
**********************************************************************
This e-mail is from Dechert LLP, a law firm, and may contain information that is confidential or privileged. If you are not the intended recipient, do not read, copy or distribute the e-mail or any attachments. Instead, please notify the sender and delete the e-mail and any attachments. Thank you.
This post was removed by the author
This post was removed by the author
Thanks for everyones help! Changing the SCORM version helped for the most part, but some users are still having issues with the Save & Exit button.
Seems that when users complete modules it’s not saving their progress efficiently or correctly. From a colleague: I completed the first 5 modules in order, saved & exited. Upon resuming course, i was brought back to the last question in boosting jobs. This behavior repeated 3 times (brought back to Question 3 from the Boosting A Job video - lost 2 modules of work) From me: If trying to Save & Exit later in the course, (mod 11 or 12) - the course is looping users back to Mod 10, the same as it’s doing for Mod 3 (for any progress in mod 3-9)
Any thoughts?
Could be the data limit has been hit are you suing version 3 or above for scorm 2004? The other versions store less data than 1.2.
You could run through scormcloud and get the bookmarking data and do a character count on it, huge courses can have this problem, but it rarely happens outside of scorm 1.2
I just came across this issue using a course dispatched through Scorm Cloud. This seems to be the solution.
https://support.scorm.com/hc/en-us/articles/206167396-Bookmarking-and-Suspend-Data-Limitations
You got it, Brian. We have a similar article explaining as well:
Storyline: Exceeding SCORM Suspend Data Limits
Let us know if this helps or if you need us to look at anything with you. You can always reach our support team directly here as well.