Storyline not saving user progress - resumes to same slide

Jun 01, 2020

Hi,

I have a 24 slides Storyline project. The LMS does not seem to register the user progress (SCORM 1.2 and Tin Can API dpes not make a difference) as the user completes the course (24th slides) but when returning to the course the user ends up back at slide 17 with no progress saved since slide 16.  If the user completes the course in one session all is fine, if they leave the course say at slide 21 and then come back the get back to slide 17 with no data saved since slide 16. I'm really stumped. Is this a file corruption? If so what are my options?

 

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